We continuously strive towards modeling excellence in the support we provide in the teaching and learning technologies environment. We further believe in continuously reviewing our offerings and garnering feedback from our stakeholders to ensure that the services we provide is always done at an optimum level.

The core values of our team, underpin the following:

The services we provide are as follows:

• Lecture Capture Management               
• Digital Technologies Support (in collaboration with NWU CTL)                   
• Electronic Resources
• Digital Content Development                  
• Training Content Development               
• Lecturer Training
• Student Training                            
• UDL Staff Training
• Live Monitoring Technical Support        
• Learner Support Centers: Technical Support       
• Hybrid & Online Sessions Support
• Multimedia Venues: Bookings & Management
• Video Conferencing                                     
• Technical Support & Troubleshooting (in collaboration with NWU IT)      
• Training & Workshop Facilitation
• Technological Equipment: Tracking & Management
• Video Design & Development
• Projects
• Postgraduate programmes: Technical Support Services
• Collaboration: NWU Divisions, Internal and External stakeholders
• Multimedia Venue and Technology Support
• Technology Solution Testing
• Statistics and Analytics: Digital Technologies Environment
• UDL Website update and management

The various stakeholders that we provide support and services to, are our core focus and you can be assured of our dedication to resolving challenges you may be experiencing or finding solutions, as well as our quick turnaround times.

You are encouraged to explore our online space where you will find various information and resources. Be sure to check back regularly!

We look forward to interacting with you!

Best wishes,

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